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title: General Order Enquiries | Help Centre
description: If you have purchased online from us you will find a range of answers to some frequently asked questions here.
---

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1. [Help Centre](https://support.stardiscountchemist.com.au/knowledge)
2. [General Order Enquiries](https://support.stardiscountchemist.com.au/knowledge/general-order-enquiries)

# General Order Enquiries

 If you have purchased online from us you will find a range of answers to some frequently asked questions here.

- [Can I change or cancel an order after I have paid?](https://support.stardiscountchemist.com.au/knowledge/can-i-change-or-cancel-an-order-after-i-have-paid)
- [I didn’t receive my order confirmation email. What should I do?](https://support.stardiscountchemist.com.au/knowledge/i-didnt-receive-my-order-confirmation-email.-what-should-i-do)
- [Will I be able to track my order?](https://support.stardiscountchemist.com.au/knowledge/will-i-be-able-to-track-my-order)
- [Can I exchange or return products ordered online?](https://support.stardiscountchemist.com.au/knowledge/can-i-exchange-or-return-products-ordered-online)
- [What if my order arrives damaged or not to the required standard?](https://support.stardiscountchemist.com.au/knowledge/what-if-my-order-arrives-damaged-or-not-to-the-required-standard)
- [Can I get a copy of my Tax Invoice?](https://support.stardiscountchemist.com.au/knowledge/can-i-get-a-copy-of-my-tax-invoice)
- [How will my order be packed?](https://support.stardiscountchemist.com.au/knowledge/how-will-my-order-be-packed)
- [What is Afterpay?](https://support.stardiscountchemist.com.au/knowledge/what-is-afterpay)

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## Other general queries

- [Will my order include GST?](https://support.stardiscountchemist.com.au/knowledge/will-my-order-include-gst)
- [Why have the prices changed from those I saw previously?](https://support.stardiscountchemist.com.au/knowledge/why-have-the-prices-changed-from-those-i-saw-previously)
- [Does Star Discount Chemist gather email addresses?](https://support.stardiscountchemist.com.au/knowledge/does-star-discount-chemist-gather-email-addresses)
- [Can I order in bulk?](https://support.stardiscountchemist.com.au/knowledge/can-i-order-in-bulk)

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- [Click and Collect](https://support.stardiscountchemist.com.au/knowledge/click-and-collect#main-content)

    - [Processing Orders](https://support.stardiscountchemist.com.au/knowledge/click-and-collect#processing-orders)
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