General Order Enquiries

If you have purchased online from us you will find a range of answers to some frequently asked questions here.

• Can I change or cancel an order after I have paid?
• I didn’t receive my order confirmation email. What should I do?
• Will I be able to track my order?
• Can I exchange or return products ordered online?
• What if my order arrives damaged or not to the required standard?
• Can I get a copy of my Tax Invoice?
• How will my order be packed?